Tirava
TAXI & TRANSFER BOOKINGS · BLOCKS: Inquiries, Clients, Presence

STARTING POINT
Before launch, there was no website, digital booking system or established digital inquiry path. The offer, booking sequence and required information had to be defined together for the first release.
INTERVENTION
For the first launch, the offer and booking logic were translated into a multilingual, self-explanatory path that guides decisions and structures new inquiries in one central intake.
EFFECT
The launch created Tirava's first dedicated digital booking path. New inquiries arrive with the required details instead of starting as an isolated message without a shared status.
